Many companies, such as J. Crew, Express Jet, 1-800-flowers, and even the IRS, outsource customer-service operations to third-party companies who then hire home-based workers or "agents" to take calls and orders. When you call 1-800-flowers, you may be speaking with Rebecca Dooley, a retired police officer and employee of Alpine Access, a major call-center service. When you dialed the number, your call was automatically routed to Rebecca's spare bedroom in Colorado.
As an Instacart personal grocery shopper, you will actually be doing the grocery shopping yourself (so don’t crush anyone’s avocados!). Your compensation depends on several factors, like the average size of your orders and average number of miles driven per trip. You can also get tips in addition to the pay that comes directly from Instacart (most people report an average earnings rate of $15 per hour).
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